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privacy policy
Vital total health medical group inc privacy policy
Privacy Policy
Effective Date: January 1, 2025
Your Privacy Matters
At Vital Total Health Medical Group Inc, we are committed to protecting the privacy and security of your personal health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.
1. Understanding Your Protected Health Information (PHI)
PHI refers to any information about your health, healthcare services, or payment for healthcare that can be linked to you. This includes:
- Medical records
- Test results
- Treatment plans
- Insurance information
- Billing and payment details
2. How We Use and Disclose Your PHI
We use and disclose your PHI for the following purposes:
Treatment
- To provide, coordinate, or manage your healthcare and related services.
- To consult with other healthcare providers involved in your care.
Payment
- To bill and collect payment from you, your insurance company, or a third party.
- To determine eligibility for coverage and obtain pre-authorization for services.
Healthcare Operations
- To improve the quality of care we provide.
- For training, accreditation, and administrative purposes.
Other Uses and Disclosures
- As required by law (e.g., reporting public health risks, responding to court orders).
- For research purposes, with your consent or as permitted by law.
- To notify family members or others involved in your care, unless you object.
- We do not share your personal or mobile with third parties for marketing purposes.
- We do not sell or transfer your personal data to third parties without your explicit consent, except as required by law.
3. Your Rights Regarding Your PHI
Under HIPAA, you have the following rights:
Right to Access
You may request to view or obtain a copy of your medical records. We will provide them in the format you request, if feasible.
Right to Amend
If you believe your PHI is incorrect or incomplete, you may request an amendment.
Right to Restrict Use and Disclosure
You may request restrictions on how we use or disclose your PHI, though we are not always required to agree.
Right to Confidential Communications
You may request that we communicate with you about medical matters in a specific way or at a specific location. You have the right to opt in and opt out of receiving SMS communications from us at any time. To opt out, please reply ‘STOP’ to any SMS message you receive from us or contact us directly at 925-388-9800.
Right to an Accounting of Disclosures
You may request a list of disclosures of your PHI made by us, except for those related to treatment, payment, healthcare operations, or authorized by you.
Right to a Paper Copy of This Notice
You may request a paper copy of this Privacy Policy at any time.
4. Safeguarding Your PHI
We implement administrative, technical, and physical safeguards to protect your PHI from unauthorized access, use, or disclosure. These measures include:
- Secure electronic health records (EHR) systems.
- Restricted access to PHI based on job responsibilities.
- Regular staff training on HIPAA compliance.
5. SMS Texting Policy
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the SMS Texting Service and tells you about your privacy rights and how the law protects you.
- We use your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
- Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, or Texting/Email consent form.
- Data Usage: We use your data solely for sending updates, appointment or delivery notifications, and reminders related to our products or services.
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Contact Vital Total Health Medical Group Inc at 925-388-9800 or info@vitaltotalhealth.com for HELP or to STOP receiving messages.
- Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to info@vitaltotalhealth.com or 925-388-9800. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Vital Total Health Medical Group Inc will not sell, rent, or share the collected mobile numbers
6. Breach Notification
In the event of a breach of your unsecured PHI, we will notify you as required by law and take steps to mitigate any harm.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be posted in our clinic and on our website (if applicable), and the effective date will be updated.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights under HIPAA, please contact:
Vital Total Health Medical Group Inc
180 E Leland Rd, Suite A
Pittsburg, CA 94565
(925) 388-9800
Email: info@vitaltotalhealth.com
www.VitalTotalHealth.com
Privacy Officer: Paul Berezovsky
925-399-2680
paul.berezovsky@vitaltotalhealth.com
This Privacy Policy is intended to comply with HIPAA and other applicable laws. If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services Office for Civil Rights.
Text & Email patient consent
Vital total health medical group inc patient consent for texting & email terms & conditions
Purpose of Consent - Terms and Conditions
The purpose of this form is to obtain your consent for the use of electronic communication (email and text messaging) regarding your medical care and treatment with Vital Total Health Medical Group Inc which also does business as Vital Pain Management, Vital Ketamine Clinic, Vital Weight Loss MD, Vital Men’s Health, Vital Women’s Health, and other medical services. Vital Total Health Medical Group Inc respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data, such as name, address, email, and cell phone. Your data will be collected in our intake forms, by telephone, and the website contact forms.
Consent for Communication:
I, the undersigned patient, hereby consent to receive communications from Vital Total Health Medical Group, Inc via the following methods:
- Text Message
I understand that while Vital Total Health Medical Group Inc will take reasonable steps to protect the confidentiality of the communications and protect your data with secure storage to prevent unauthorized access, I acknowledge that electronic communication is not completely secure and may be at risk for unauthorized access.
These terms and conditions I can find by visiting https://form.jotform.com/242244827825057
Waiver of HIPAA Protections:
I understand that by agreeing to communicate via email and text message, I am waiving certain protections provided under the Health Insurance Portability and Accountability Act (HIPAA). I understand that this means that my health information may not be as protected during these forms of communication. For more information review our Privacy Policy at https://vitaltotalhealth.com/privacy
Patient Responsibilities:
I agree to inform Vital Total Health Medical Group Inc of any changes to my email address or phone number. I understand that it is my responsibility to keep my personal communication devices secure and to be vigilant about the privacy of my information.
Acknowledgment and Signature:
Patient Name: _________________________________ Date of Birth: _______________________
Email Address: _________________________________Phone Number: _____________________
Do you Agree to receive text messages and emails from Vital Total Health Medical Group Inc sent from 925-388-9800? Message frequency varies and may include up to 5 messages per week. Messages may include medical care information and appointment reminders. Message and data rates may apply. Reply STOP at any time to end or unsubscribe, or email info@vitaltotalhealth.com . For assistance, reply HELP or contact support at 925-388-9800. You will receive a final SMS text message confirming the removal of your permission to communicate by email or text.
_____ Yes, I agree to receive text messages and email from Vital Total Health Medical Group Inc sent from 925-388-9800, or info@vitaltotalhealth.com
_____ No, I do not want to receive text messages or email from Vital Total Health Medical Group Inc.
Patient Signature: _________________________________ Date Signed: _________________
See our Privacy Policy at https://vitaltotalhealth.com/privacy for details on how we handle your information
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